Contact

Our head office is based in London, England. Our aim is to offer first class customer service. Contact details for all enquiries, feedback, complaints, praise (!), questions etc. are as follows:

Telephone

Call us Toll Free on 1 866 280 9963

Monday to Friday 3am-2pm (ET)
Saturday 5am – 12pm (ET)
Sunday 6am-12pm (ET)

E-mail

General enquiries here

Order status enquiries here (please include your order number)

Returns enquiries here

Postal correspondence address

Jack Wills Customer Services
Unit 4
Ockham Drive,
Greenford Park,
Greenford,
Middlesex,
UB6 0FD,
United Kingdom.